We’re incredibly proud to be accredited by the Royal College of Veterinary Surgeons (RCVS) as a Small Animal General Practice. This voluntary accreditation means our facilities, equipment, and team have all been rigorously inspected to ensure we meet the highest standards of care, hygiene, and safety. It also recognises that our vets and nurses are fully qualified, continue their professional development, and that we provide 24-hour emergency cover. Only around half of UK practices hold this accreditation, so you can be confident your pet is in safe hands.

Our Truro practice holds SILVER Cat Friendly Clinic accreditation from International Cat Care, recognising both our outstanding facilities and the compassionate way we care for cats during their visits. You can learn more about the rigorous standards required for silver accreditation on the Cat Friendly Clinic website.

We’re proud members of the BVRA (British Veterinary Receptionist Association) because we recognise the vital role our reception team plays in supporting clients, colleagues, and pets alike. By being part of the BVRA, our receptionists have access to training, education, and professional development that helps them provide the very best communication, care, and support within our practice. This membership reflects our commitment to high standards of welfare, excellent client service, and a welcoming experience for every pet owner who comes through our doors.

We’re incredibly proud to be a Gold Flexee accredited practice because it reflects our commitment to creating a modern, supportive workplace for our team. Being part of Flexee shows that we value good work-life balance, diversity, and giving our team a real say in how they work. By fostering a progressive and personalised workplace, we’re able to keep our team happy, motivated, and focused on what matters most – providing the very best care for your pets.

Our vets are proud members of SPVS (Society of Practising Veterinary Surgeons), a community that supports the profession at every stage. Membership gives us access to expert knowledge, training, and resources to continually grow and improve. This helps us balance clinical excellence with running a modern practice—so we can provide the very best care for your pets. Our Clinical Director, Rachel, is also on the board of SPVS so we can contribute directly to helping the development of the industry.