WhatsApp & Teleconsultations

 

 

WhatsApp – our direct number is 07383443476

 

Here at Edhen Vets, we like to keep you informed, up to date, and in the know as much as possible – one of the ways we can do this is via WhatsApp.

 

Most people have WhatsApp on their mobile these days which is great as it allows us to directly message you during and outside of practice working hours.
What else can we do with WhatsApp?
  • Send photos and videos of symptoms and in-patient pet updates
  • Send voice notes for quick and easy updates on cases and in-patients
  • Send documents such as blood test results and vaccination certificates
  • Send your pets’ vaccination reminders so you don’t miss their annual vaccines
  • Request repeat medications with one simple message
  • Take payments with ease via simple payment links

 

How does WhatsApp work for you as a pet owner?

 

To start all you have to do is save our number on your mobile (07383443476). Make sure you have WhatsApp on mobile device and just start a new conversation with us.
You can start a conversation with us at any point during the day and it will reach one of our reception staff the minute you hit send! This then starts a conversation with a member of our team who will reply to your message and answer any questions or queries you may have. You can also send photos and videos to us at the same time, so if you notice something that isn’t right, snap a picture and send it in.
If it is an emergency please always call us immediately on our main phone number – 01872 228873.

 

 

 

 

Teleconsultations

 

We are able to offer teleconsultations throughout the day. This may be beneficial for clients who have trouble traveling or pets who do not like to travel. We run our teleconsultations through WhatsApp or over the phone.