At Edhen Vets, we’re very proud to provide our very own out-of-hours emergency service from our Truro branch, run entirely by our trusted in-house team of experienced clinicians – that you’ll see during our normal opening house. This means that no matter when you need us – day or night – you’ll always see the same familiar faces who already know your pet’s history and individual needs. Unlike outsourced services, our approach ensures continuity of care, expert treatment, and genuine peace of mind that your pet is in safe hands 24/7
During opening hours
In an emergency, call either practice and you’ll be directed to the best site, with your pet as our top priority.
We’re open 8.30am – 6.30pm on weekdays and 8.30am – 12.30pm on Saturdays, but we’re always here to support you and your pet 24/7, 365 days a year. In the case of emergency and for immediate advice or first aid guidance while on your way to the practice, please give our team a call.
In the event of an emergency, your pet will always be our top priority. If your pet requires same-day veterinary care, we’ll do everything possible to see them as quickly as we can. We kindly ask for your understanding if there is a short wait until one of our vets is available, as we ensure every pet gets the care and attention they need.
Outside of normal opening hours
If you do need to be seen out-of-hours, you’ll be seeing us at our Truro branch based in Shortlanesend.
We understand that emergencies don’t always happen during normal working hours, which is why we provide our own dedicated out-of-hours service, available 24/7, 365 days a year. Whether it’s a sudden illness, an accident, or a situation where you’re simply worried about your pet, our experienced team is always on hand to provide urgent care when you need it most.
You’ll have the reassurance of speaking directly to our own vets, who know you and your pets, ensuring continuity of care and compassionate support around the clock.
Opening Times
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
*Truro Practice only, the Newquay Practice is closed on Saturdays
24/7 emergency service provided by Edhen Vets Truro
Frequently Asked Questions
If your pet has an emergency, please call us immediately. Our team will guide you on what to do next and direct you to the best site for your location and your pet’s needs.
While our regular opening hours apply during the day, we provide and run own out-of-hours service – based from our Truro branch in Shortlanesend. Just call us anytime and you’ll be given to immediate help and advice, day or night – 24/7 365 days a year.
Out-of-hour consultations cost more than routine appointments during opening hours. At Edhen Vets, we’ll always be transparent about fees and treatment options and there are a list of prices on our prices page. Pet insurance is also available to help cover unexpected costs.
If your pet shows any of the following signs, please contact us immediately — either on your way to the practice or to the out-of-hours emergency hospital:
- Wounds, suspected broken bones, or internal injuries from a fall or accident
- Sudden collapse, difficulty breathing, laboured breathing, or loss of consciousness
- Seizures
- Bleeding from the mouth, nose, or eyes
- Possible poisoning from eating something toxic
- Swallowing an inedible object
- Repeated vomiting, vomiting blood, or retching without bringing anything up
- Signs of extreme pain (such as whining or shaking)
- A hard, swollen abdomen
- Straining or being unable to pass urine
- Inability to stand, wobbliness, or dragging limbs
- Sudden disorientation
- Difficulty giving birth (over two hours between puppies, over one hour between kittens, 30 minutes of straining without progress, or a puppy/kitten visibly stuck)